Customer service is our focus at Textbook Brokers! The reason is because it sets us apart. We know which books you need, and we pull them for you. What more could you want?
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you FOR FREE!. Or, place your order and select in-store pickup to grab it from us in person.
Textbook Brokers has an entire team of shippers dedicated to making sure your books are carefully packaged and sent to you. Plus, we offer FREE SHIPPING!. That's right, TOTALLY FREE! On average, you can expect your books in about 2-3 business days after they are ordered. For in-store pickup, they're ready about an hour after they are ordered! Depending on order size, orders shipping outside the continental US may be subject to shipping charges. In this case we will contact you in order to discuss your options.
Pay Later/Financial Aid/Deferred Payment Option
This payment option allows you to get your books now and pay for them on a later date. The date your card will be charged is listed as the “payment date” on the checkout screen. By entering your credit card information, you are agreeing to our deferred payment agreement, which can be found on our “Rent Now, PayLater” page.
Refund Policy (Both In-Store and Online)
The last day for Fall 2020 refunds is Friday, August 21st. All software and new books must be returned in new condition, sealed, wrapped or otherwise unopened. Original receipt is required for any refund. Books purchased or rented after August 21st are not eligible for a refund. For students who have dropped a class, the last day for a refund is Friday, August 28th. All other terms of the refund policy still apply.
If your concerns weren't addressed in this section, feel free to call us at (970) 424-5096 or email us at firstname.lastname@example.org!